Verilink 2000 (34-00182) Product Manual Bedienungsanleitung PDF herunterladen (Seite 12)

1-8 GENERAL

Technical

Support

Technical support is available 24 hours a day, seven days a week. You may contact

a support representative by telephone or e-mail.

Toll Free: 800 -285-2755

Local: 205-772-3770

International: 205-772-3770

Returns/RMA

If for any reason you need to return a TxPORT unit, you must have a Return

Material Authorization (RMA) number marked on the shipping package. An RMA

number from may be obtained from customer service at 888-4TxPORT;

800-926-0085, ext. 2227; or for local or international customers 205 -772-3770.

When calling TxPORT for an RMA, please have the following information

available.

✦ Model number and serial number for each unit.

✦ Reason for return and symptoms of problem.

✦ Warranty status (if known).

✦ Purchase order number to cover charges for out-of-warranty items.

✦ Name and phone number of person we can contact if we have questions about the

unit(s).

✦ Mode of shipment required (second-day air is the normal mode of shipment for all

returned material unless otherwise specified).

Units being returned to TxPORT should be sent to the following address:

TxPORT

127 Jetplex Circle

Madison, Alabama 35758

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Verilink 2000 (34-00182) Product Manual Bedienungsanleitung Seite 12